Introduction
Hamming is an automated AI voice agent testing, call monitoring, and optimizing platform.
What Hamming offers
- AI Voice Agent Testing - Automate AI voice agent testing across thousands of scenarios using our Voice Characters. Test for accents, languages, background noise, and critical compliance cases in a sandbox environment before production deployment.
- AI Chat Agent Testing - Like AI voice agent testing, but for chat agents. Test for chat quality, conversation success rates, and critical compliance cases in a sandbox environment before production deployment.
- Call Monitoring - Monitor your AI voice agents’ performance with real-time analytics latency, call quality, and conversation success rates. Get instant alerts for critical issues and generate comprehensive reports.
- Prompt Management - Store & version prompts; useful for deploying prompt changes without requiring a code change.
- Prompt Playground - Quickly test new prompts variants and run evals against them using datasets.
For more details, check out Concepts.
Getting started
Create a Hamming.ai account or sign in. Navigate to the Settings page and Create new secret key, optionally naming the key. Make sure to save this somewhere safe.
AI Voice Agent Testing
Test AI voice agents across thousands of scenarios with Voice Characters.
AI Voice Agent Call Monitoring
Monitor voice agent performance with real-time analytics and alerts.
AI Chat Agent Testing
Test chat agents for quality, success rates and compliance.
Hamming integrates with
Retell
1-click webhook integration to test and monitor your Retell voice agents
OpenAI Real-Time API
Simple rest API call integration to test and monitor your OpenAI voice agents
Fluently
1-click webhook integration to test and monitor your Fluents voice agents
LiveKit
Simple rest API call integration to test and monitor your LiveKit voice agents
Pipecat / Daily
Simple rest API call integration to test and monitor your Pipecat voice agents
VAPI
1-click webhook integration to test and monitor your VAPI voice agents
Other Hamming features
In addition to automatically testing AI voice and chat agents, Hamming offers a flexible prompt management and a prompt playground tool similar to other LLM Ops platforms like LangSmith, PromptBase, etc.
- Prompt Management - Store & version prompts; useful for deploying prompt changes without requiring a code change.
- Prompt Playground - Quickly test new prompts variants and run evals against them using datasets.