What Hamming offers

  • AI Voice Agent Testing - Automate AI voice agent testing across thousands of scenarios using our Voice Characters. Test for accents, languages, background noise, and critical compliance cases in a sandbox environment before production deployment.
  • AI Chat Agent Testing - Like AI voice agent testing, but for chat agents. Test for chat quality, conversation success rates, and critical compliance cases in a sandbox environment before production deployment.
  • Call Monitoring - Monitor your AI voice agents’ performance with real-time analytics latency, call quality, and conversation success rates. Get instant alerts for critical issues and generate comprehensive reports.
  • Prompt Management - Store & version prompts; useful for deploying prompt changes without requiring a code change.
  • Prompt Playground - Quickly test new prompts variants and run evals against them using datasets.

For more details, check out Concepts.

Getting started

Create a Hamming.ai account or sign in. Navigate to the Settings page and Create new secret key, optionally naming the key. Make sure to save this somewhere safe.

Hamming integrates with

Retell

1-click webhook integration to test and monitor your Retell voice agents

OpenAI Real-Time API

Simple rest API call integration to test and monitor your OpenAI voice agents

Fluently

1-click webhook integration to test and monitor your Fluents voice agents

LiveKit

Simple rest API call integration to test and monitor your LiveKit voice agents

Pipecat / Daily

Simple rest API call integration to test and monitor your Pipecat voice agents

VAPI

1-click webhook integration to test and monitor your VAPI voice agents

Other Hamming features

In addition to automatically testing AI voice and chat agents, Hamming offers a flexible prompt management and a prompt playground tool similar to other LLM Ops platforms like LangSmith, PromptBase, etc.

  • Prompt Management - Store & version prompts; useful for deploying prompt changes without requiring a code change.
  • Prompt Playground - Quickly test new prompts variants and run evals against them using datasets.